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ven't¡¡given¡¡up¡¡my¡¡resolution¡¡to¡¡do¡¡more¡¡reading¡£¡¡In¡¡fact£»¡¡I¡¡have¡¡just¡¡bought¡¡a¡¡book¡¡entitled¡¡'How¡¡to¡¡Read¡¡a¡¡Thousand¡¡Words¡¡a¡¡Minute'¡£¡¡Perhaps¡¡it¡¡will¡¡solve¡¡my¡¡problem£»¡¡but¡¡I¡¡just¡¡haven't¡¡had¡¡time¡¡to¡¡read¡¡it£¡¡¡

Lesson51¡¡Automation
One¡¡of¡¡the¡¡greatest¡¡advances¡¡in¡¡modern¡¡technology¡¡has¡¡been¡¡the¡¡invention¡¡of¡¡computers¡£¡¡They¡¡are¡¡already¡¡widely¡¡used¡¡in¡¡industry¡¡and¡¡in¡¡universities¡¡and¡¡the¡¡time¡¡may¡¡come¡¡when¡¡it¡¡will¡¡be¡¡possible
for¡¡ordinary¡¡people¡¡to¡¡use¡¡them¡¡as¡¡well¡£¡¡Computers¡¡are¡¡capable¡¡of¡¡doing¡¡extremely¡¡complicated¡¡work¡¡in¡¡all¡¡branches¡¡of¡¡learning¡£¡¡They¡¡can¡¡solve¡¡the¡¡most¡¡complex¡¡mathematical¡¡problems¡¡or¡¡put
thousands¡¡of¡¡unrelated¡¡facts¡¡in¡¡order¡£¡¡These¡¡machines¡¡can¡¡be¡¡put¡¡to¡¡varied¡¡uses¡£¡¡For¡¡instance£»¡¡they¡¡can¡¡provide¡¡information¡¡on¡¡the¡¡best¡¡way¡¡to¡¡prevent¡¡traffic¡¡accidents£»¡¡or¡¡they¡¡can¡¡count¡¡the¡¡number
of¡¡times¡¡the¡¡word¡¡'and'¡¡has¡¡been¡¡used¡¡in¡¡the¡¡Bible¡£¡¡Because¡¡they¡¡work¡¡accurately¡¡and¡¡at¡¡high¡¡speeds£»¡¡they¡¡save¡¡research¡¡workers¡¡years¡¡of¡¡hard¡¡work¡£¡¡This¡¡whole¡¡process¡¡by¡¡which¡¡machines¡¡can¡¡be¡¡used¡¡to¡¡work¡¡for¡¡us¡¡has¡¡been¡¡called¡¡automation¡£¡¡In¡¡the¡¡future£»¡¡automation¡¡may¡¡enable¡¡human¡¡beings¡¡to¡¡enjoy¡¡far¡¡more¡¡leisure¡¡than¡¡they¡¡do¡¡today¡£¡¡The¡¡coming¡¡of¡¡automation¡¡is¡¡bound¡¡to¡¡have¡¡important¡¡social¡¡consequences¡£¡¡
Some¡¡time¡¡ago¡¡an¡¡expert£»¡¡on¡¡automation£»¡¡Sir¡¡Leon¡¡Bagrit£»¡¡pointed¡¡out¡¡that¡¡it¡¡was¡¡a¡¡mistake¡¡to¡¡believe¡¡that¡¡these¡¡machines¡¡could¡¡'think'¡£¡¡There¡¡is¡¡no¡¡possibility¡¡that¡¡human¡¡beings¡¡will¡¡be¡¡'controlled¡¡by¡¡machines'¡£¡¡Though¡¡computers¡¡are¡¡capable¡¡of¡¡learning¡¡from¡¡their¡¡mistakes¡¡and¡¡improving¡¡on¡¡their¡¡performance¡¡they¡¡need¡¡detailed¡¡instructions¡¡from¡¡human¡¡beings¡¡in¡¡order¡¡to¡¡be¡¡able¡¡to¡¡operate¡£¡¡They¡¡can¡¡never£»¡¡as¡¡it¡¡were£»¡¡lead¡¡independent¡¡lives£»¡¡or¡¡'rule¡¡the¡¡world'¡¡by¡¡making¡¡decisions¡¡of¡¡their¡¡own¡£
Sir¡¡Leon¡¡said¡¡that¡¡in¡¡the¡¡future£»¡¡computers¡¡would¡¡be¡¡developed¡¡which¡¡would¡¡be¡¡small¡¡enough¡¡to¡¡carry¡¡in¡¡the¡¡pocket¡£¡¡Ordinary¡¡people¡¡would¡¡then¡¡be¡¡able¡¡to¡¡use¡¡them¡¡to¡¡obtain¡¡valuable¡¡information¡£¡¡Computers¡¡could¡¡be¡¡plugged¡¡into¡¡a¡¡national¡¡network¡¡and¡¡be¡¡used¡¡like¡¡radios¡£¡¡For¡¡instance£»¡¡people¡¡going¡¡on¡¡holiday¡¡could¡¡be¡¡informed¡¡about¡¡weather¡¡conditions£»¡¡car¡¡drivers¡¡could¡¡be¡¡given¡¡alternative¡¡routes¡¡when¡¡there¡¡are¡¡traffic¡¡jams¡£¡¡It¡¡will¡¡also¡¡be¡¡possible¡¡to¡¡make¡¡tiny¡¡translating¡¡machines¡£¡¡This¡¡will¡¡enable¡¡people¡¡who¡¡do¡¡not¡¡share¡¡a¡¡common¡¡language¡¡to¡¡talk¡¡to¡¡each¡¡other¡¡without¡¡any¡¡difficulty¡¡or¡¡to¡¡read¡¡foreign¡¡publications¡£¡¡It¡¡is¡¡impossible¡¡to¡¡assess¡¡the¡¡importance¡¡of¡¡a¡¡machine¡¡of¡¡this¡¡sort£»¡¡for¡¡many¡¡international¡¡misunderstandings¡¡are¡¡caused¡¡simply¡¡through¡¡our¡¡failure¡¡to¡¡understand¡¡each¡¡other¡£¡¡Computers¡¡will¡¡also¡¡be¡¡used¡¡in¡¡hospitals¡£¡¡By¡¡providing¡¡a¡¡machine¡¡with¡¡a¡¡patient's¡¡symptoms£»¡¡a¡¡doctor¡¡will¡¡be¡¡able¡¡to¡¡diagnose¡¡the¡¡nature¡¡of¡¡his¡¡illness¡£¡¡Similarly£»¡¡machines¡¡could¡¡be¡¡used¡¡to¡¡keep¡¡a¡¡check¡¡on¡¡a¡¡patient's¡¡health¡¡record¡¡and¡¡bring¡¡it¡¡up¡¡to¡¡date¡£¡¡Doctors¡¡will¡¡therefore¡¡have¡¡immediate¡¡access¡¡to¡¡a¡¡great¡¡many¡¡facts¡¡which¡¡will¡¡help¡¡them¡¡in¡¡their¡¡work¡£¡¡Book¡­keepers¡¡and¡¡accountants£»¡¡too£»¡¡could¡¡be¡¡relieved¡¡of¡¡dull¡¡clerical¡¡work£»¡¡for
the¡¡tedious¡¡task¡¡of¡¡compiling¡¡and¡¡checking¡¡lists¡¡of¡¡figures¡¡could¡¡be¡¡done¡¡entirely¡¡by¡¡machines¡£¡¡Computers¡¡are¡¡the¡¡most¡¡efficient¡¡servants¡¡man¡¡has¡¡ever¡¡had¡¡and¡¡there¡¡is¡¡no¡¡limit¡¡to¡¡the¡¡way¡¡they¡¡can¡¡be¡¡used¡¡to¡¡improve¡¡our¡¡lives¡£¡¡

Lesson52¡¡Mud¡¡is¡¡mud
My¡¡cousin£»¡¡Harry£»¡¡keeps¡¡a¡¡large¡¡curiously¡¡shaped¡¡bottle¡¡on¡¡permanent¡¡display¡¡in¡¡his¡¡study¡£¡¡Despite¡¡the¡¡fact¡¡that¡¡the¡¡bottle¡¡is¡¡tinted¡¡a¡¡delicate¡¡shade¡¡of¡¡green£»¡¡an¡¡observant¡¡visitor¡¡would¡¡soon¡¡notice¡¡that¡¡it¡¡is¡¡filled¡¡with¡¡what¡¡looks¡¡like¡¡a¡¡thick¡¡greyish¡¡substance¡£¡¡If¡¡you¡¡were¡¡to¡¡ask¡¡Harry¡¡what¡¡was¡¡in¡¡the¡¡bottle£»¡¡he¡¡would¡¡tell¡¡you¡¡that¡¡it¡¡contained¡¡perfumed¡¡mud¡£¡¡If¡¡you¡¡expressed¡¡doubt¡¡or¡¡surprise£»¡¡he¡¡would¡¡immediately¡¡invite¡¡you¡¡to¡¡smell¡¡it¡¡and¡¡then¡¡to¡¡rub¡¡some¡¡into¡¡your¡¡skin¡£¡¡This¡¡brief¡¡experiment¡¡would¡¡dispel¡¡any¡¡further¡¡doubts¡¡you¡¡might¡¡entertain¡£¡¡The¡¡bottle¡¡really¡¡does¡¡contain¡¡perfumed¡¡mud¡£¡¡How¡¡Harry¡¡came¡¡into¡¡the¡¡possession¡¡of¡¡this¡¡outlandish¡¡stuff¡¡makes¡¡an¡¡interesting¡¡story¡¡which¡¡he¡¡is¡¡fond¡¡of¡¡relating¡£¡¡Further¡­¡¡more£»¡¡the¡¡acquisition¡¡of¡¡this¡¡bottle¡¡cured¡¡him¡¡of¡¡a¡¡bad¡¡habit¡¡he¡¡had¡¡been¡¡developing¡¡for¡¡years¡£¡¡
Harry¡¡used¡¡to¡¡consider¡¡it¡¡a¡¡great¡¡joke¡¡to¡¡go¡¡into¡¡expensive¡¡cosmetic¡¡shops¡¡and¡¡make¡¡outrageous¡¡requests¡¡for¡¡goods¡¡that¡¡do¡¡not¡¡exist¡£¡¡He¡¡would¡¡invent¡¡fanciful¡¡names¡¡on¡¡the¡¡spot¡£¡¡On¡¡entering¡¡a¡¡shop£»¡¡he¡¡would¡¡ask¡¡for¡¡a¡¡new¡¡perfume¡¡called¡¡'Scented¡¡Shadow'¡¡or¡¡for¡¡'insoluble¡¡bath¡¡cubes'¡£¡¡If¡¡a¡¡shop¡¡girl¡¡told¡¡him¡¡she¡¡had¡¡not¡¡heard¡¡of¡¡it£»¡¡he¡¡would¡¡pretend¡¡to¡¡be¡¡considerably¡¡put¡¡out¡£¡¡He¡¡loved¡¡to¡¡be¡¡told¡¡that¡¡one¡¡of¡¡his¡¡imaginary¡¡products¡¡was¡¡temporarily¡¡out¡¡of¡¡stock¡¡and¡¡he¡¡would¡¡faithfully¡¡promise¡¡to¡¡call¡¡again¡¡at¡¡some¡¡future¡¡date£»¡¡but¡¡of¡¡course¡¡he¡¡never¡¡did¡£¡¡How¡¡Harry¡¡managed¡¡to¡¡keep¡¡a¡¡straight¡¡face¡¡during¡¡these¡¡performances¡¡is¡¡quite¡¡beyond¡¡me¡£¡¡
Harry¡¡does¡¡not¡¡need¡¡to¡¡be¡¡prompted¡¡to¡¡explain¡¡how¡¡he¡¡bought¡¡his¡¡precious¡¡bottle¡¡of¡¡mud¡£¡¡One¡¡day£»¡¡he¡¡went¡¡to¡¡an¡¡exclusive¡¡shop¡¡in¡¡London¡¡and¡¡asked¡¡for¡¡'Myrolite'¡£¡¡The¡¡shop¡¡assistant¡¡looked¡¡puzzled¡¡and¡¡Harry¡¡repeated¡¡the¡¡word£»¡¡slowly¡¡stressing¡¡each¡¡syllable¡£¡¡When¡¡the¡¡girl¡¡shook¡¡her¡¡head¡¡in¡¡bewilderment£»¡¡Harry¡¡went¡¡on¡¡to¡¡explain¡¡that¡¡'myrolite'¡¡was¡¡a¡¡hard£»¡¡amber¡­like¡¡substance¡¡which¡¡could¡¡be¡¡used¡¡to¡¡remove¡¡freckles¡£¡¡This¡¡explanation¡¡evidently¡¡conveyed¡¡something¡¡to¡¡the¡¡girl¡¡who¡¡searched¡¡shelf¡¡after¡¡shelf¡£¡¡She¡¡produced¡¡all¡¡sorts¡¡of¡¡weird¡¡concoctions£»¡¡but¡¡none¡¡of¡¡them¡¡met¡¡with¡¡Harry's¡¡requirements¡£¡¡When¡¡Harry¡¡put¡¡on¡¡his¡¡act¡¡of¡¡being¡¡mildly¡¡annoyed£»¡¡the¡¡girl¡¡promised¡¡to¡¡order¡¡some¡¡for¡¡him¡£¡¡Intoxicated¡¡by¡¡his¡¡success£»¡¡Harry¡¡then¡¡asked¡¡for¡¡perfumed¡¡mud¡£¡¡He¡¡expected¡¡the¡¡girl¡¡to¡¡look¡¡at¡¡him¡¡in¡¡blank¡¡astonishment¡£¡¡However£»¡¡it¡¡was¡¡his¡¡turn¡¡to¡¡be¡¡surprised£»¡¡for¡¡the¡¡girl's¡¡eyes¡¡immediately¡¡lit¡¡up¡¡and¡¡she¡¡'fetched¡¡several¡¡botties¡¡which¡¡she¡¡placed¡¡on¡¡the¡¡counter¡¡for¡¡Harry¡¡¡¡to¡¡inspect¡£¡¡For¡¡once£»¡¡Harry¡¡had¡¡to¡¡admit¡¡defeat¡£¡¡He¡¡picked¡¡up¡¡what¡¡seemed¡¡to¡¡be¡¡the¡¡smallest¡¡bottle¡¡and¡¡discreetly¡¡asked¡¡the¡¡price¡£¡¡He¡¡was¡¡glad¡¡to¡¡get¡¡away¡¡with¡¡a¡¡mere¡¡five¡¡guineas¡¡and¡¡he¡¡beat¡¡a¡¡hasty¡¡retreat£»¡¡clutching¡¡the¡¡precious¡¡bottle¡¡under¡¡his¡¡arm¡£¡¡From¡¡then¡¡on£»¡¡Harry¡¡decided¡¡that¡¡this¡¡little¡¡game¡¡he¡¡had¡¡invented¡¡might¡¡prove¡¡to¡¡be¡¡expensive¡£¡¡The¡¡curious¡¡bottle¡¡which¡¡now¡¡adorns¡¡the¡¡bookcase¡¡in¡¡his¡¡study¡¡was¡¡his¡¡first¡¡and¡¡last¡¡purchase¡¡of¡¡rare¡¡cosmetics¡£

Lesson53¡¡In¡¡the¡¡public¡¡interest
The¡¡Scandinavian¡¡countries¡¡are¡¡much¡¡admired¡¡all¡¡over¡¡the¡¡world¡¡for¡¡their¡¡enlightened¡¡social¡¡policies¡£¡¡Sweden¡¡has¡¡evolved¡¡an¡¡excellent¡¡system¡¡for¡¡protecting¡¡the¡¡individual¡¡citizen¡¡from¡¡high¡­handed¡¡or¡¡incompetent¡¡public¡¡officers¡£¡¡The¡¡system¡¡has¡¡worked¡¡so¡¡well£»¡¡that¡¡it¡¡has¡¡been¡¡adopted¡¡in¡¡other¡¡countries¡¡like¡¡Denmark£»¡¡Norway£»¡¡Finland£»¡¡and¡¡New¡¡Zealand¡£¡¡Even¡¡countries¡¡with¡¡large¡¡populations¡¡like¡¡Britain¡¡and¡¡the¡¡United¡¡States¡¡are¡¡seriously¡¡considering¡¡imitating¡¡the¡¡Swedes¡£
The¡¡Swedes¡¡were¡¡the¡¡first¡¡to¡¡recognize¡¡that¡¡public¡¡officials¡¡like¡¡civil¡¡servants£»¡¡collectors¡¡can¡¡make¡¡mistakes¡¡or¡¡act¡¡over¡­zealously¡¡in¡¡the¡¡belief¡¡that¡¡they¡¡are¡¡serving¡¡the¡¡public¡£¡¡As¡¡long¡¡ago¡¡as¡¡1809£»¡¡the¡¡Swedish¡¡Parliament¡¡introduced¡¡a¡¡scheme¡¡to¡¡safeguard¡¡the¡¡interest¡¡of¡¡the¡¡individual¡£¡¡A¡¡parliamentary¡¡committee¡¡representing¡¡all¡¡political¡¡parties¡¡appoints¡¡a¡¡person¡¡who¡¡is¡¡suitably¡¡qualified¡¡to¡¡investigate¡¡private¡¡grievances¡¡against¡¡the¡¡State¡£¡¡The¡¡official¡¡title¡¡of¡¡the¡¡person¡¡is¡¡'Justiteombudsman'£»¡¡but¡¡the¡¡Swedes¡¡commonly¡¡refer¡¡to¡¡him¡¡as¡¡the¡¡'J¡£O¡£'¡¡or¡¡'Ombudsman'¡£¡¡The¡¡Ombudsman¡¡is¡¡not¡¡subject¡¡to¡¡political¡¡pressure¡£¡¡He¡¡investigates¡¡complaints¡¡large¡¡and¡¡small¡¡that¡¡come¡¡to¡¡him¡¡from¡¡all¡¡levels¡¡of¡¡society¡£¡¡As¡¡complaints¡¡must¡¡be¡¡made¡¡in¡¡writing£»¡¡the¡¡Ombudsman¡¡receives¡¡an¡¡average¡¡of¡¡1200¡¡letters¡¡a¡¡year¡£¡¡He¡¡has¡¡eight¡¡lawyer¡¡assistants¡¡to¡¡help¡¡him¡¡and¡¡he¡¡examines¡¡every¡¡single¡¡letter¡¡in¡¡detail¡£¡¡There¡¡is¡¡nothing¡¡secretive¡¡about¡¡the¡¡Ombudsman's¡¡work£»¡¡for¡¡his¡¡correspondence¡¡is¡¡open¡¡to¡¡public¡¡inspection¡£¡¡If¡¡a¡¡citizen's¡¡complaint¡¡is¡¡justified£»¡¡the¡¡Ombudsman¡¡will¡¡act¡¡on¡¡his¡¡behalf¡£¡¡The¡¡action¡¡he¡¡takes¡¡varies¡¡according¡¡to¡¡the¡¡nature¡¡of¡¡the¡¡complaint¡£¡¡He¡¡may¡¡gently¡¡reprimand¡¡an¡¡official¡¡or¡¡even¡¡suggest¡¡to¡¡parliament¡¡that¡¡a¡¡law¡¡be¡¡altered¡£¡¡The¡¡following¡¡case¡¡is¡¡a¡¡typical¡¡example¡¡of¡¡the¡¡Ombudsman's¡¡work¡£¡¡
A¡¡foreigner¡¡living¡¡in¡¡a¡¡Swedish¡¡village¡¡wrote¡¡to¡¡the¡¡Ombudsman¡¡complaining¡¡that¡¡he¡¡had¡¡been¡¡ill¡­treated¡¡by¡¡the¡¡police£»¡¡simply¡¡because¡¡he¡¡was¡¡a¡¡foreigner¡£¡¡The¡¡Ombudsman¡¡immediately¡¡wrote¡¡to¡¡the¡¡Chief¡¡of¡¡Police¡¡in¡¡the¡¡district¡¡asking¡¡him¡¡to¡¡send¡¡a¡¡record¡¡of¡¡the¡¡case¡£¡¡There¡¡was¡¡nothing¡¡in¡¡the¡¡record¡¡to¡¡show¡¡that¡¡the¡¡foreigner's¡¡complaint¡¡was¡¡justified
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